C (Capital Adequacy)

Tina Orem, in a July 26, 2019 article in cutimes.com, reports that consumers are more likely to switch financial providers if certain conditions exist.  Input from friends and family ranks high as does honest disclosures of fees, services and rates.

The Consumer Financial Protection Bureau reports that 28% of borrowers have debt in collections. This report makes it clear that credit unions need to be vigilant when it comes to lending and controlling risk in existing loan portfolios.

Tina Orem, in a July 1, 2019 article in cutimes.com, reports that overdraft fees for consumers may have hit a breaking point.

Tina Orem, in a December 05, 2018 article in cutimes.com, reports that members have become more impatient with problem resolutions. Studies show that 10 minutes is about as much time at a disgruntled customer will allow their bank to resolve issues.

Karl W. Smith in an April 24, 2019 article in cutimes.com reports that financial upheaval may be in the works for Boomers leading to major changes in their net worth.

Credit unions need to be aware of changing demographics in their market areas as well as the nation that could impact future earnings and lending programs.

Credit Card Charge-Offs Hit Seven Year High

Americanbanker.com in an April 26, 2019 article reports that credit card red flags are flying.

Credit unions need to be managing the risk in their loan portfolios with effective tools that price loans for risk and that make managers aware of the growing risk in existing loan portfolios.

Tina Orem in an April 22, 2019 article in cutimes.com reports that “digital only” financial institutions have higher customer satisfaction than institutions that rely on traditional service delivery methods.

Recent articles in thinkadvisor.com, fa-mag.com and thefinancialbrand.com report: (a) parental support past age 25 is the new normal; (b) 60% of Millennials look to lottery wins to fund their

Articles in CUTimes.com and washingtonexaminer.com indicate possible bad news for credit unions and banks that depend heavily on consumer-fee income.